Cheshire's Specialist UFH Service
Scheduled annual servicing for underfloor heating systems and air source heat pumps, protecting warranty validity, restoring SCOP, and catching the small issues before they cost a slab break-out. Same engineers, transparent reports, fixed-fee plans.
5.0 ★ Google · Same engineers · Fixed-fee service plans
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Overview
An underfloor heating system or heat pump that isn't serviced quietly drifts away from the performance it was commissioned to deliver. Actuators stick, flow rates slip, control batteries die, weather-compensation curves get knocked, anti-freeze concentration drops, magnetic filters fill. None of it is dramatic. All of it costs you money and shortens the life of the kit.
We provide scheduled servicing for any wet underfloor heating system and any modern air source heat pump, whether or not we installed it. Our service technicians carry the diagnostic kit, manifold spares, and controller knowledge to handle Heatmiser, Hive, Tado, Nest, Honeywell, Mitsubishi, Vaillant, Daikin and the rest under one visit.
Most homeowners come to us either after a manufacturer letter reminding them their warranty depends on annual servicing, after a winter when something didn't feel right, or after a previous installer disappeared. All three are good reasons to put your system on a proper plan, and to know who to call when something does go wrong.
The Cost of Getting It Wrong
Heating systems rarely fail catastrophically on day one. They drift, degrade, and quietly cost more to run for a year or two before something becomes obvious. By the time the symptoms are visible, the cure is significantly more expensive than the prevention.
Most manufacturer warranties (heat pumps especially) require documented annual servicing. Skip a year and the £4,000 compressor replacement that should have been free is now on you.
A heat pump with a clogged filter, low refrigerant, dirty fan, or knocked weather-comp curve can drop a full point of SCOP, adding 25%+ to annual running cost without ever triggering a fault code.
A weeping manifold fitting that nobody's looked at for three years eventually finds the kitchen ceiling. Annual visual inspection of the manifold cabinet catches this every single time.
Assuming the installer will book the service, they almost never do unless you pay for a plan.
Buying a service plan from a third-party 'home cover' provider whose engineers have never touched a UFH manifold.
Calling out a generalist plumber for a heat-pump issue who 'tops up the system' with the wrong glycol concentration.
Ignoring small symptoms (longer warm-up, slightly higher bills, occasional clicking) until something visible breaks.
Replacing thermostat batteries with the wrong type, then losing all zone schedules and rebuilding them from scratch every winter.
Our Process
Every project is handled by the same engineers, from first survey through final commissioning, and we're the team you'll call for service for the lifetime of the system.
We pull your commissioning records (ours, or yours if you have them) and review installed equipment, warranty status, and known issues before arrival.
Manifold cabinet, actuators, flow rates, anti-freeze concentration, filter status, expansion vessel pressure, leak-check across visible joints.
Refrigerant pressures, fan, defrost, weather-comp curve, COP/SCOP calculation, MCS-compliant service entry on your record.
Thermostat batteries, schedule integrity, wifi/hub connectivity, app account health, firmware up to date.
Plain-English report sent within 24 hours: what we did, what we found, what to monitor, what (if anything) to plan for next year.
What You Gain
Documented service entries maintain MCS warranty validity for ASHPs and pipework warranties for UFH systems.
A well-serviced heat pump runs 10–25% cheaper than a neglected one of the same age. The service plan pays for itself before the second visit.
We find the actuator that's failing this winter, not the one that's already failed. Lower-cost intervention, no winter outage.
Every visit ends with a written report you can actually read, no jargon dump, no upsell pressure.
Continuity matters. The engineer who serviced last year remembers what your system does and notices what's changed.
Annual service plans with fixed fees and no call-out for plan customers in business hours.
Technical Detail
There's a wide gap between a £79 'service' that's a visual look and a tea, and a proper engineering visit. Here's what ours actually covers, and why each item is on the list.
Actuator function test under controlled call-for-heat; flow meter readings against original commissioning record; isolation valve operation; air vent function; magnetic and strainer filter inspection and clean; visible joint leak-check with dye where indicated.
Glycol concentration tested with refractometer; system inhibitor concentration tested chemically. Top-up or full flush recommended only where measurements demand it, never as a default upsell.
Refrigerant pressure check, evaporator and condenser inspection, fan free-running test, defrost cycle observation, expansion valve operation, weather-compensation curve review, SCOP calculation against commissioned baseline.
Thermostat battery replacement (lithium where the model supports it), schedule export, firmware update, hub connectivity test, app account audit. Smart system documented in plain English in your report.
Anode condition (where applicable), Legionella cycle verification, T&PR valve test, expansion vessel pressure check, immersion element resistance test.
Commercial UFH and ASHP servicing adds BMS integration checks, commissioning-pack updates for the building file, and compliance certificates for the building file. We service both, most plans we run are domestic.
FAQs
The questions Cheshire homeowners and contractors ask us most before a job. If yours isn't here, call 0161 531 1141, we'll answer it plainly.
Annually for the manifold, controls, and inhibitor. The pipework itself doesn't need touching. A 30–45 minute manifold and controls service catches 95% of issues before they grow.
Annually as a minimum, most manufacturer warranties require it. A typical service takes 60–90 minutes and includes refrigerant, mechanical, and controls checks.
UFH-only service plan: £149/year. ASHP service plan: £225/year. Combined UFH + ASHP plan: £329/year. All include free phone diagnostics during business hours.
Yes, most of our service plan customers came to us with systems installed by others. We document existing condition on first visit and bring the system up to a known baseline.
All major UFH controllers (Heatmiser, Honeywell, Hive, Tado, Nest, Loxone) and all major ASHP brands (Mitsubishi, Vaillant, Daikin, Samsung, NIBE, Grant). We don't sub out service work.
Plan customers get priority same-week response in business hours. Most issues are diagnosed by phone first and fixed in a single visit.
For most ASHP manufacturers, yes, and pipework warranties on UFH typically require evidence of annual inspection. Documented servicing is the only path to a clean warranty claim.
UFH pipework: 50+ years (the slab outlasts the building). Manifold mechanical parts: 15–25 years with annual service. Heat pump: 15–22 years with annual service vs 8–12 years without.
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Your Next Step
Book a first service or join an annual plan. Fixed fees, written reports, the same engineers every year, and the team you actually want to call when something goes wrong.
MCS Accredited · NAPIT Registered · RECC Member · Gas Safe
